EXPERIENCE
EXPERIENCE
Product Analyst - Adoption
Masters' Union | Gurugram
Sep 2025 — Present
Revamped the LMS web dashboard to improve usability and navigation flow, driving a 10% increase in user satisfaction and smoother student learning management. Conducted 60+ user interviews with students, cohort managers, and admins to uncover product pain points, leading to measurable improvements in engagement and retention. Launched an improved Help & Support system for students and admins, streamlining issue resolution through structured workflows and faster turnaround times. Enhanced mobile learning modules using prioritized user needs and behavioral insights to improve accessibility and task completion rates. Also worked on student projects, including an ed-tech platform for neurodiverse children and a matchmaking application.
Product Analyst - Adoption
Masters' Union | Gurugram
Sep 2025 — Present
Revamped the LMS web dashboard to improve usability and navigation flow, driving a 10% increase in user satisfaction and smoother student learning management. Conducted 60+ user interviews with students, cohort managers, and admins to uncover product pain points, leading to measurable improvements in engagement and retention. Launched an improved Help & Support system for students and admins, streamlining issue resolution through structured workflows and faster turnaround times. Enhanced mobile learning modules using prioritized user needs and behavioral insights to improve accessibility and task completion rates. Also worked on student projects, including an ed-tech platform for neurodiverse children and a matchmaking application.
Product Analyst - Adoption
Masters' Union | Gurugram
Sep 2025 — Present
Revamped the LMS web dashboard to improve usability and navigation flow, driving a 10% increase in user satisfaction and smoother student learning management. Conducted 60+ user interviews with students, cohort managers, and admins to uncover product pain points, leading to measurable improvements in engagement and retention. Launched an improved Help & Support system for students and admins, streamlining issue resolution through structured workflows and faster turnaround times. Enhanced mobile learning modules using prioritized user needs and behavioral insights to improve accessibility and task completion rates. Also worked on student projects, including an ed-tech platform for neurodiverse children and a matchmaking application.
Project Intern
PNB MetLife Insurance | Remote
Jan 2023— Aug 2023
Led end-to-end setup of a collaborative SharePoint workspace, improving efficiency through seamless access and information sharing for 15+ members. Designed user flowcharts to streamline business processes and enable faster decisions. Implemented Power Automate to eliminate 10+ repetitive tasks by automating reports, alerts, and stakeholder updates. Tested and optimized workflows to ensure reliable, scalable operations, saving time and improving cross-team collaboration and visibility.
Project Intern
PNB MetLife Insurance | Remote
Jan 2023— Aug 2023
Led end-to-end setup of a collaborative SharePoint workspace, improving efficiency through seamless access and information sharing for 15+ members. Designed user flowcharts to streamline business processes and enable faster decisions. Implemented Power Automate to eliminate 10+ repetitive tasks by automating reports, alerts, and stakeholder updates. Tested and optimized workflows to ensure reliable, scalable operations, saving time and improving cross-team collaboration and visibility.
Product Business Analyst
Adglobal360 - Hakuhodo | Gurugram
Aug 2023 — Aug 2025
Worked across 7+ products spanning automotive, HR-tech, SaaS, and consumer-facing platforms, delivering impact on efficiency, engagement, and adoption. Redesigned automated lead qualification flows for Maruti, reducing qualification time by 25% and improving conversions. Led HRMS product strategy for Attendance and Leave modules, introducing configurable policy systems that cut developer effort by 40%. Launched social and gamified recognition modules, increasing engagement by up to 28% and session duration to 30 minutes across 2,000+ users. Owned UAT for multiple MVPs (300+ test cases), enabled defect-free releases, influenced roadmap planning, drove adoption of internal platforms across 12+ teams, and launched Animedge—validating PMF with 1,300+ avatars in the first release.
Product Business Analyst
Adglobal360 - Hakuhodo | Gurugram
Aug 2023 — Aug 2025
Worked across 7+ products spanning automotive, HR-tech, SaaS, and consumer-facing platforms, delivering impact on efficiency, engagement, and adoption. Redesigned automated lead qualification flows for Maruti, reducing qualification time by 25% and improving conversions. Led HRMS product strategy for Attendance and Leave modules, introducing configurable policy systems that cut developer effort by 40%. Launched social and gamified recognition modules, increasing engagement by up to 28% and session duration to 30 minutes across 2,000+ users. Owned UAT for multiple MVPs (300+ test cases), enabled defect-free releases, influenced roadmap planning, drove adoption of internal platforms across 12+ teams, and launched Animedge—validating PMF with 1,300+ avatars in the first release.
Product Business Analyst
Adglobal360 - Hakuhodo | Gurugram
Aug 2023 — Aug 2025
Worked across 7+ products spanning automotive, HR-tech, SaaS, and consumer-facing platforms, delivering impact on efficiency, engagement, and adoption. Redesigned automated lead qualification flows for Maruti, reducing qualification time by 25% and improving conversions. Led HRMS product strategy for Attendance and Leave modules, introducing configurable policy systems that cut developer effort by 40%. Launched social and gamified recognition modules, increasing engagement by up to 28% and session duration to 30 minutes across 2,000+ users. Owned UAT for multiple MVPs (300+ test cases), enabled defect-free releases, influenced roadmap planning, drove adoption of internal platforms across 12+ teams, and launched Animedge—validating PMF with 1,300+ avatars in the first release.
Project Intern
PNB MetLife Insurance | Remote
Jan 2023— Aug 2023
Led end-to-end setup of a collaborative SharePoint workspace, improving efficiency through seamless access and information sharing for 15+ members. Designed user flowcharts to streamline business processes and enable faster decisions. Implemented Power Automate to eliminate 10+ repetitive tasks by automating reports, alerts, and stakeholder updates. Tested and optimized workflows to ensure reliable, scalable operations, saving time and improving cross-team collaboration and visibility.
Project Intern
PNB MetLife Insurance | Remote
Jan 2023— Aug 2023
Led end-to-end setup of a collaborative SharePoint workspace, improving efficiency through seamless access and information sharing for 15+ members. Designed user flowcharts to streamline business processes and enable faster decisions. Implemented Power Automate to eliminate 10+ repetitive tasks by automating reports, alerts, and stakeholder updates. Tested and optimized workflows to ensure reliable, scalable operations, saving time and improving cross-team collaboration and visibility.
Operations Intern
BITCS | Remote
Mar 2022 - Dec 2022
Collaborated with a 4-member team to drive business development initiatives and secure meetings with potential clients. Spearheaded the implementation of a Kanban board tool, streamlining communication and boosting team efficiency. Managed client communications and engineer profile inquiries, leading to a 10% increase in qualified leads. Played a key role in improving operational workflow and accelerating lead conversion.
Operations Intern
BITCS | Remote
Mar 2022 - Dec 2022
Collaborated with a 4-member team to drive business development initiatives and secure meetings with potential clients. Spearheaded the implementation of a Kanban board tool, streamlining communication and boosting team efficiency. Managed client communications and engineer profile inquiries, leading to a 10% increase in qualified leads. Played a key role in improving operational workflow and accelerating lead conversion.
Operations Intern
BITCS | Remote
Mar 2022 - Dec 2022
Collaborated with a 4-member team to drive business development initiatives and secure meetings with potential clients. Spearheaded the implementation of a Kanban board tool, streamlining communication and boosting team efficiency. Managed client communications and engineer profile inquiries, leading to a 10% increase in qualified leads. Played a key role in improving operational workflow and accelerating lead conversion.
3 Yrs.
Product Management
3 Yrs.
Product Management
3 Yrs.
Product Management
2 Yrs.
Business Analyst
2 Yrs.
Business Analyst
2 Yrs.
Business Analyst
3 Yrs.
Project Management
3 Yrs.
Project Management
3 Yrs.
Project Management
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